Getting Payment Terms Right From the Start
Payment disputes are the most common source of conflict between contractors and their clients. Usually, these aren't about bad intentions on either side. They stem from ambiguous terms, mismatched expectations, or gaps in the agreement that both parties interpreted differently.
Clear, detailed payment terms protect everyone involved. The contractor knows when and how they'll be paid. The client knows exactly what they owe and when. And both parties have a documented framework for resolving any questions that come up.
Choosing a Payment Structure
The right payment structure depends on the nature of the work, the length of the engagement, and the preferences of both parties. Here are the most common options.
Fixed Fee (Project-Based)
A fixed fee is a single agreed-upon price for the entire project or a defined set of deliverables. This structure works best when:
- The scope of work is well-defined and unlikely to change significantly
- The project has clear deliverables and acceptance criteria
- Both parties want cost predictability
Advantages: Budget certainty for the client; potential for higher effective rates for efficient contractors.
Risks: If scope isn't well-defined, the contractor may underestimate the work. Change orders become essential.
Hourly Rate
The contractor bills for actual time spent on the project. This is appropriate when:
- The scope is fluid or hard to define upfront
- The work is ongoing or advisory in nature
- The project involves significant discovery or research phases
Advantages: Fair compensation for actual work performed; flexibility to adjust scope.
Risks: Less budget predictability for the client. Consider adding a not-to-exceed cap or weekly hour limits.
If using hourly billing, define what constitutes billable time. Is travel time billable? What about administrative tasks like invoicing? What about time spent in meetings? Spelling this out prevents disagreements later.
Milestone-Based Payments
Payments are tied to specific project milestones or deliverables. This hybrid approach combines elements of fixed-fee and progress-based billing:
- Payment 1: Upon signing the agreement (deposit)
- Payment 2: Upon delivery of first draft or prototype
- Payment 3: Upon completion of revisions
- Payment 4: Upon final delivery and acceptance
This is often the best structure for medium to large projects because it creates built-in checkpoints and ensures both parties stay aligned throughout the engagement.
Retainer
A fixed monthly fee for a predetermined amount of work or availability. Retainers work well for ongoing relationships where the client needs regular access to the contractor's services.
Specify whether unused hours roll over, whether overage is billed separately, and what happens if the retainer is terminated mid-month.
Setting Payment Schedules
Invoice Timing
Define when invoices should be submitted:
- Upon completion: For fixed-fee projects
- Weekly or bi-weekly: For hourly engagements
- Monthly: For retainer arrangements
- Upon milestone completion: For milestone-based projects
Payment Due Dates
Common payment terms include:
- Due upon receipt: Payment is expected immediately (uncommon and can strain relationships)
- Net 15: Payment due within 15 days of invoice
- Net 30: Payment due within 30 days (the most common standard)
- Net 45 or Net 60: Extended terms sometimes used by larger companies
Shorter payment terms generally favor contractors, while longer terms favor clients. Net 30 represents a reasonable compromise for most relationships. Whatever you choose, make it explicit in the agreement.
Invoice Requirements
Specify what information must appear on every invoice to avoid processing delays:
- Contractor's legal name and business name
- Client's name and billing address
- Unique invoice number
- Invoice date and payment due date
- Detailed description of services performed
- Hours worked (if applicable) with dates
- Applicable milestone or deliverable reference
- Total amount due
- Payment method and account information
- Any applicable tax information
Handling Late Payments
Your agreement should address what happens when payments are overdue:
Late Payment Fees
A standard approach is to charge interest on overdue balances. Common rates range from 1% to 1.5% per month (12% to 18% annually). Some agreements use a flat late fee instead, such as $50 per late payment.
Work Stoppage Rights
Consider including a clause that allows the contractor to pause work if payment is overdue by a specified period (such as 15 or 30 days). This protects the contractor from continuing to invest time and effort without compensation.
Collections and Legal Fees
Specify that the client will be responsible for reasonable collection costs and attorney fees if the matter requires formal action. This creates an incentive for timely payment.
Deposits and Upfront Payments
For new client relationships or larger projects, contractors often require a deposit before beginning work. Common deposit structures include:
- Percentage of total: 25% to 50% of the project fee
- First milestone payment: Equal to the value of the first project phase
- Retainer deposit: One month's retainer paid in advance
Deposits protect the contractor from non-payment risk and demonstrate the client's commitment to the project. The agreement should specify whether the deposit is refundable and under what circumstances.
Expense Reimbursement
If the contractor may incur expenses on behalf of the client, address reimbursement in the payment terms:
- Which categories of expenses are reimbursable
- Whether prior approval is required (and at what threshold)
- Required documentation (receipts, detailed descriptions)
- Whether a markup on expenses is applied
- How and when expense reimbursements are processed
Currency and Payment Methods
Especially for remote or international contractors, specify:
- Currency: Which currency payments will be made in
- Payment method: Bank transfer, check, PayPal, direct deposit, or other
- Transaction fees: Who bears the cost of wire transfer fees or platform fees
- Exchange rate: How currency conversion will be handled for international payments
Tax Documentation
Both parties have tax documentation obligations:
- The client should collect a W-9 from US-based contractors before making payments
- The client must issue a 1099-NEC for payments of $600 or more during the tax year
- The contractor is responsible for reporting all income and paying self-employment taxes
The agreement should reference these requirements so neither party is caught off guard.
Kill Fees and Partial Completion
What happens if the project is canceled or terminated before completion? Your agreement should address:
- Kill fee: A percentage of the remaining contract value owed upon early termination (typically 25% to 50%)
- Payment for work completed: Full payment for any work delivered and accepted before termination
- Work in progress: How partially completed work is valued and compensated
- Return of materials: Any deposits or prepayments that must be refunded
Build Payment Terms Into Your Agreement
Well-crafted payment terms are essential to a healthy contractor relationship. They keep both parties focused on the work rather than worrying about money. PactDraft helps you create comprehensive independent contractor agreements with clear payment structures, invoicing requirements, and protections for both sides. Generate your agreement in minutes and set your contractor relationship up for financial clarity from day one.